M&G plc

Technology Cyber Security Apprentice

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

We have an exciting opportunity to join the Technology Cyber Security Team as a Technology Cyber Assistant Apprentice.  

The Cyber Security team reports to the Chief Technology Officer and manages the security of data and systems M&G plc. The aim is to protect business and customer data from unauthorised access while providing a frictionless service.  

It provides services around access of data, monitoring of usage, compliance of security requirements for our third parties, education and awareness for colleagues and responding to incidents.  

Key Responsibilities for this role:  

As a Technology Cyber Security Assistant Apprentice your daily duties will include:   

  • Supporting the Team in delivery of an excellent security service to internal customers and third party suppliers, driving efficiencies and improvements for the business   
  • Supporting delivery of business strategy  
  • Managing internal customers queries  
  • Educating colleagues on the importance of security behaviors
  • Supporting account provisioning allowing to access systems securely
  • Attending meetings and supporting implementation of projects
  • Developing knowledge of the cyber security landscape  

Key Knowledge, Skills & Experience: 

  • Confident communication skills, both written and verbal  
  • Ability to build and maintain relationships with internal and external stakeholders with ease   
  • Ability to manage processes and coordinating with different people  
  • Strong customer service awareness   
  • Empathy and good listening skills  
  • Efficient, proactive, structured approach to work and very well organised. Works well off of checklists & time blocking/time management  
  • High level of accuracy and good attention to detail  
  • Can effectively manage day to day work, alongside apprenticeship qualification  
  • Moderate understanding of the MS Office (Word, Excel, PowerPoint, Outlook)  
  • A proactive team player who is confident about working with others but also independently and can promptly escalate any issue and work remotely where required  
  • Logical and analytical approach coupled with intelligence, passion and a drive to learn  
  • Ability to formulate own opinions by thinking analytically about problems, thinking “outside the box” to resolve issues where required  

We are looking for a confident individual with a positive outlook, can-do attitude and aspiration to want to progress.   

The successful applicant will have strong desire to learn and a genuine interest in business and the financial services industry.  

Applicants who succeed with us are self-motivated, capable of building and maintaining relationships and work effectively as part of a team.  

The applicant would ideally have an inquisitive nature and be curious.   

Qualifications Required:
As a minimum, candidate will have either 5 National 5s with Maths and English grades 4+ and 2 Highers with good grades in Maths and English (A-C). Previous experience with IT would be advantageous.

Future Prospects:   
Upon completion of the apprenticeship, there may be opportunities for career progression within our Cyber Security team or other relevant departments based on performance, business needs, and available opportunities. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department. 

Training Provided: 
As a Technology Cyber Security Apprentice with M&G, you will undertake the Digital Technology Cyber Security Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses

This is a fixed term contract for 18 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department. 

We may seek to close vacancies early if we receive a high level of applications. Please do apply early. 

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.