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Our Values and Behaviors

What do these values mean in practice? 

When working with our clients and our colleagues to build trust in society and solve important problems, we…


  • Speak up for what is right, especially when it feels difficult
  • Expect and deliver the highest quality outcomes
  • Make decisions and act as if our personal reputations were at stake
  • Stay informed and ask questions about the future of the world we live in 
  • Create impact with our colleagues, our clients and society through our actions
  • Respond with agility to the ever changing environment in which we operate
  • Make the effort to understand every individual and what matters to them
  • Recognise the value that each person contributes
  • Support others to grow and work in the ways that bring out their best
  • Collaborate and share relationships, ideas and knowledge beyond boundaries
  • Seek and integrate a diverse range of perspectives, people and ideas
  • Give and ask for feedback to improve ourselves and others
  • Dare to challenge the status quo and try new things
  • Innovate, test and learn from failure
  • Have an open mind to the possibilities in every idea

Our purpose is to build trust in society and solve important problems. Helping clients and communities address the biggest challenges they face has never been more important. Our global strategy, called The New Equation, brings our purpose to life by bringing our people together to solve problems, often in unexpected ways to reflect the unique challenges of our times. We employ over 22,000 people across the UK, and attracting and retaining the best people is critical – as is empowering you with the best technology to power innovation. We’ll support you to create a career that works for you, as part of a team and an environment where you can be the best you can be. Which is why we have ‘The Deal’.

What is the Deal?

We want all of our people to feel empowered to be the best that they can be. Which is why we have ‘The Deal’ – our firmwide Employee Value Proposition. It clearly articulates what a career with PwC really looks and feels like and sets out what you can expect from your experience at the firm, and what you’ll contribute in return, supporting you both professionally and personally.

The Deal recognises that the world of work has changed and that we all have a unique set of skills, circumstances and priorities. It’s built on two-way flexibility and trust, giving our people more freedom to work in a way that works better for them, but also meets the needs of their teams, the wider firm and our clients.

The Deal | Empowered flexibility

We aspire to remain constantly agile with how we work, and core to our Deal framework is our move towards ‘Empowered Flexibility.’ Whilst we’ve long promoted flexible working, Empowered Flexibility reflects how we are working in the new world of work and as part of this we’ve:

  • Introduced the Empowered working day
  • Provided more clarity on where we work
  • Introduced Summer Working Hours
  • Introduced International Remote Working
  • Launching flexible public holidays
PwC the deal

Training and development

We believe in doing the right thing for our people and we want you to be empowered to be the best you can be. Dependent on business area, not all of our roles include study towards a professional qualification, but all will involve learning on-the-job. You’ll have access to a range of training resources and a development pathway tailored to your business area, providing a blended mix of PwC led learning and your own inquisitive mind. We nurture an open culture where there’s no such thing as the wrong question. The breadth of our business is reflected in the breadth of our clients, meaning you’ll be building skills through a variety of work from day one.

Remember, a professional qualification opens up a world of possibilities. It requires lots of hard work and dedication on your part. The qualification you’ll complete is prestigious and the exams are demanding. You’ll need to invest time in the evenings and weekends to supplement the tuition you’ll receive with our chosen training provider. But invest the time and effort now, and the extra knowledge, self-confidence and personal credibility you’ll gain once you’ve completed your training will pay huge long-term dividends. We’ll financially support you through your exams and help you prepare fully with study and exam leave.

Plus you’ll enjoy widespread support along the way – from expert tutors and a dedicated Early Careers Team, as well as your career coach and peers. Longer term, you may have the opportunity to try new things too. You might work in different teams and offices; sample different clients and projects; try out new roles and even other business areas. It will all help you progress in line with your personal goals as well as our ever-changing business needs.

In your first two to three years of joining PwC you’ll focus on getting a good balance of business, personal and technical skills.The majority of our Graduate and School Leaver joiners will also undertake study for a professional qualification, and in many cases this means you’ll be joining either our Level 7 Apprenticeship Route (Graduate) or Level 4 Apprenticeship Route (School Leaver).

For many, working towards a professional qualification will form a significant part of your technical skills training. If you are joining us to complete an Apprenticeship, whether that’s the Graduate or School Leaver route, you’ll formally demonstrate your learning and the skills developed through the required institute’s Apprenticeship Portfolio submission. You’ll be supported throughout to complete this with a dedicated external Talent Coach, along with the support of your PwC Career Coach. 

Throughout your professional qualification journey, you will experience different methods of learning, as we appreciate that people like to learn using different techniques, and benefit from the flexibility this brings. Methods range from classroom courses, live online and remote study supported by online learning tools; all  designed to help you build the skills and knowledge you need to pass your exams on your first attempt.

We expect you to take full advantage of the resources available to you, attending all classes and completing all course tests and mocks. It’s worth knowing, we have excellent pass rates, usually well above the Institute pass rates. 

We understand working towards a professional qualification is a significant personal commitment and requires self-discipline and motivation. This is why we make sure you’ll have access to a dedicated Early Careers team, and to a strong support network which will include – external Tutors and Talent Coaches, and your career coach, buddies and peers from PwC. All of them will be familiar with what you’re going through, as they’ve experienced it as well.

Everyone is different, and we’ll make sure you have the support, guidance and advice you need. You’ll start having constructive and informative, one-to-one conversations about your development goals early. Your first will be with your career coach during your induction. You’ll also have a buddy to help you settle in during your first few weeks; and a partner or director mentor to boost your understanding of PwC, and your longer-term opportunities.

We pride ourselves on making sure our people continuously give and get constructive, focused feedback, and you will too. We’ll encourage you to sum up your performance first, and then get the views of others, which you then evaluate with your career coach, to set goals and objectives. The aim is to help you learn from, and build on, your experiences and the experiences of others. It works both ways too. You’ll regularly be asked to give feedback on the people you work with as part of their performance appraisal.

Joining PwC is your opportunity to learn with purpose, lead with heart and make a positive impact on the world. You can expect to be part of a stimulating environment working on challenging projects in a culture that embraces the different perspectives our people bring. With opportunities to start shaping your career from the moment you start university, we encourage you to look further.

Bringing human-led, tech-powered innovations from concept to reality.

Be a part of The New Equation

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