QA Ltd

Admin Officer Apprentice

Ref: 82601
Location: Stream House, Building 29, Campsie Drive, Glasgow International Airport, Shortroods, Paisley, PA3 2SG
Workplace: Stream Marine Training
Salary: £12,500 per annum.

Description:

Employer description: 
Stream Marine Training is a world class provider of firefighting, sea survival, survival craft and HSE training to the global maritime, oil and gas, renewables, and construction industries. 

Overview:
This is a fantastic opportunity for a motivated and enthusiastic individual who is looking to build their skills and knowledge whilst gaining vital work experience within a growing maritime training company. 

The Administration Officer Apprentice role sits within the Administration Team which processes all customer bookings, paperwork, and certificates, and provides support to other departments.

We are keen to hear from candidates who are enthusiastic about working within an office environment and are keen to gain experience within all areas of administration. 

Main Responsibilities:  
A typical day for you could look like:

  • Processing all certificates and ensuring delegates receive them at the end of each course 
  • Ensuring information submitted on certificates is accurate and in keeping with regulatory body conditions 
  • Sending scans of certificates to clients as requested 
  • Moderating webinars and dealing with any issues that may arise 
  • Maintaining filing system, complying with retention periods 
  • Dealing with customer / client enquiries 
  • Managing incoming and outgoing mail 

As well as:

  • General office duties, such as filing, photocopying, and scanning 
  • Providing cover for Receptionist 
  • Assisting with administration duties in different departments as needed 

What we are looking for:
Desirable skills: 
Due to the nature of the role, the qualities we are looking for are: 

  • Working knowledge of Microsoft Office applications (Word, Excel, Outlook)
  • Customer focused
  • Attention to detail
  • Great communicator with a proactive approach
  • Good time management, planning and organisational skills
  • Good telephone manner
  • Strong relationship building skills
  • Collaborative team player
  • Good sense of humour

Entry criteria: 

  • English (National 5 or equivalent)
  • Mathematics (National 5 or equivalent)

Working week:
Monday to Friday, 8am – 5pm / 37.5hrs per annum.  

Benefits:

  • Dress code is “smart casual”
  • 32 holiday days per year 
    Free onsite parking

Future prospects:
Stream Marine Training have seven years of experience in supporting and developing Modern Apprentices within the business, and for the right candidate there could be long-term career progression routes to roles such as Administration Officer, Quality Assurance Administrator, HR Administrator, or Junior Finance Assistant. 

If this is for you, Apply Today!