QA Ltd

IT Helpdesk Apprentice

Ref: 81769
Programme: Scotland | IT Systems and Networking
Location: 7000 Academy Park, Gower St, Glasgow, G51 1PR
Salary: £15,000
Closing date: 10/04/2023

Euro Systems are one of the UK’s leading independent IT providers.  We pride ourselves on going the extra mile for our clients. Based in Glasgow, with offices across the UK, we provide IT support and telecommunication solutions that are both first-class and cost-effective.

We are looking for a passionate IT Helpdesk Apprentice to join our team.  Could this be you?

As the apprentice, you log tickets, troubleshoot issues, and provide support to clients, with on the job mentoring and first-class support from our own industry professionals.

Salary: £15,000 per annum

Key Responsibilities:

  • Covering the helpdesk as part of our friendly team
  • Providing top quality support to clients
  • Problem-solving
  • Troubleshooting
  • Support with backups, email and password resets for your colleagues
  • Configuring software and hardware for our end-users

Required Skills:

  • Passionate personality
  • Excellent communication skills verbal and written
  • Tech-savvy
  • Outgoing attitude
  • Willingness to learn
  • Team player

What’s in it for me?

  • Career progression: Previous Apprentices have gone on to become full-time members of the Helpdesk team at Euro Systems continuing their career development.
  • Training scheme: Gain a nationally recognised qualification
  • Training Bonus
  • 22 days holiday + bank holidays
  • Pension scheme
  • Monday-Friday 9am-5pm

Important Information:
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Interested? Apply Today!