QA Ltd

Digital Administration Apprentice

Ref: 81618
Programme: Scotland | Digital Applications
Location: 32 Grayshill Rd, Cumbernauld, Glasgow, G68 9HQ
Salary: £17,550
Closing date: 17/02/2023

Are you looking to start your career within an office environment?
Paradigm Reinstatements are looking for a Digital Administration Apprentice to join their busy office. Based in Cumbernauld, Paradigm Reinstatements provide multi-trade insurance repair services. You will be working for a company that has previously support a junior member of staff and will be supported with training.

You will complete an SCQF Level 6 Digital Application Support qualification alongside this role.

Monday – Friday, 09:00 – 5:00

What the role entails:

  • Handle incoming calls
  • Keep CRM system (Big Change) up to date
  • Respond to emails from policyholders, loss adjusters, insurers, and tradesmen out on site
  • Run reports where required
  • Input information onto MS Excel
  • General administrative duties

What qualities/skills you should have:

  • Good communication skills
  • Eager to learn
  • Confident telephone manner,
  • Multi-tasker
  • Problem solver
  • Good IT skills

Future Prospects:
Should you perform well during your apprenticeship there may be an opportunity for permanent employment.